W E B M A K E S I T E

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Our Terms & Conditions

Please read these Terms & Conditions carefully before using our website or purchasing any of our services.

22 Sections Governed by Indian Law 30-Day Money-Back Guarantee
1

Introduction

Welcome to WebMakeSite.

These Terms & Conditions govern the use of our website and the digital services provided by WebMakeSite.

WebMakeSite provides website development, digital marketing, SEO, social media marketing, advertising management, graphic design, branding, AI content creation, video production, website maintenance, and other related digital services.

By accessing our website, submitting an enquiry, or purchasing our services, you agree to the applicable Terms & Conditions.

Specific services may also be governed by separate quotations, invoices, service agreements, or statements of work.

2

Eligibility and Client Information

Clients must provide accurate and complete information necessary for the delivery of services.

This may include:

  • Client or business name.
  • Contact number and email address.
  • Business address, where required.
  • Business information and service details.
  • Website content, images, videos, and logos.
  • Access to relevant business accounts, where authorised.
  • Billing and payment information.

Clients are responsible for the accuracy of the information provided and must have the necessary rights or permissions to use any materials supplied to WebMakeSite.

3

Scope of Services

WebMakeSite provides services according to the approved quotation, selected package, invoice, or written agreement.

Services may include:

  • Static website development.
  • Dynamic website development.
  • E-commerce website development.
  • Website redesign and maintenance.
  • Search Engine Optimization (SEO).
  • Social Media Marketing (SMM).
  • Google Ads and Meta Ads management.
  • Graphic design and branding.
  • Social media banners, creatives, and promotional videos.
  • AI-generated images, videos, and voiceovers.
  • Website hosting and domain-related services, where offered.
  • Other agreed digital and technology services.

The number of pages, features, designs, posts, videos, keywords, revisions, and other deliverables will depend on the approved package or agreement.

Any additional work outside the agreed scope may require additional charges and written approval.
4

Pricing and Payment Terms

All service prices will be communicated through an approved quotation, proposal, or invoice.

Applicable GST and other authorised charges will be specified in the relevant commercial documents.

Work will commence after the agreed payment has been received, unless another arrangement is confirmed in writing.

For projects involving instalments or milestone payments, the amount and due date of each payment will be specified in the relevant agreement.

Clients are responsible for making payments according to the agreed schedule.

If payment becomes overdue, WebMakeSite may issue reminders and take appropriate action permitted by the agreement and applicable law.

5

Project Timeline and Delivery

Project timelines will depend on the selected service, project complexity, availability of information, and timely receipt of client approvals.

WebMakeSite will communicate the expected delivery timeline through the applicable quotation or agreement.

Clients must provide the required content, images, account access, feedback, and approvals within the agreed timeframe.

Delays caused by missing information, delayed approvals, changes in project requirements, or third-party service interruptions may affect delivery dates.

Any revised timeline will be communicated to the client as reasonably practicable.

6

Client Responsibilities

Clients agree to:

  • Provide accurate business information.
  • Supply required content and materials.
  • Provide authorised access to relevant accounts.
  • Review designs, website pages, advertisements, and other deliverables.
  • Provide approvals within the agreed timeframe.
  • Ensure supplied materials do not unlawfully infringe third-party rights.
  • Make payments according to the agreed schedule.
  • Comply with applicable laws and relevant third-party platform policies.
  • Notify WebMakeSite of relevant changes to business information or project requirements.

Clients remain responsible for the accuracy of information published on their behalf and for approving content where approval is required.

7

Website Development Terms

Website development services will be provided according to the approved project scope.

Depending on the selected package, website features may include:

  • Home, About Us, Services, Products, Blog, Gallery, and Contact pages.
  • Mobile-responsive design.
  • Contact and enquiry forms.
  • WhatsApp integration.
  • Click-to-call functionality.
  • Google Maps integration.
  • Social media links.
  • Dynamic content management.
  • Admin panels and content management systems.
  • Product and service management.
  • E-commerce functionality.
  • Payment gateway integration.
  • Additional features specifically agreed in writing.

Not every feature is included in every package.

Domain registration, hosting, server services, business email, SSL certificates, maintenance, and renewals will be governed by the applicable quotation or agreement.

Changes or additional features requested after approval may require additional charges.
8

SEO and Digital Marketing Disclaimer

WebMakeSite may provide keyword research, on-page SEO, technical SEO recommendations, local SEO, content optimisation, and other agreed digital marketing activities.

SEO results depend on various factors, including:

  • Search engine algorithms.
  • Competition.
  • Website quality and technical performance.
  • Content quality.
  • Industry and location.
  • Search demand.
  • Client cooperation and implementation.
  • Changes made by third-party platforms.
WebMakeSite will perform the agreed services professionally but does not guarantee specific search rankings, traffic, leads, sales, or revenue unless an explicit written commitment provides otherwise.
9

Social Media Marketing Terms

Social Media Marketing services will be provided according to the selected package and approved content calendar.

Services may include:

  • Social media profile setup or optimisation.
  • Promotional banners and graphics.
  • Festival and special-occasion creatives.
  • Reels and promotional videos.
  • Captions and hashtags.
  • Content scheduling and publishing.
  • Account management.
  • Performance reports, where included.

The number of social media platforms, posts, banners, videos, and other deliverables will be specified in the quotation.

Clients must provide the necessary account access and approvals where required.

Publishing schedules may change because of delayed approvals, technical issues, platform restrictions, or other reasonable circumstances.

10

Advertising Budget and Third-Party Charges

Advertising management fees and advertising platform expenditure are separate unless the approved quotation expressly states otherwise.

Advertising campaigns will be launched according to the approved campaign requirements and budget.

Clients must approve the advertising budget before campaigns are launched.

Google, Meta, hosting providers, domain registrars, payment gateways, software providers, and other third parties operate under their own terms and policies.

WebMakeSite cannot control independent third-party decisions, account restrictions, algorithm changes, or service interruptions.

Any additional third-party costs will be communicated as applicable.

11

Revisions and Modifications

The number and scope of revisions will be determined by the approved quotation or agreement.

Clients should provide consolidated feedback wherever reasonably possible.

Requests that exceed the agreed revision limits or substantially change the approved design, content, functionality, or project scope may require additional charges.

Additional work will be undertaken after the revised scope and applicable charges have been communicated and approved.

12

Intellectual Property and Ownership

Ownership and usage rights for websites, designs, graphics, videos, source code, written content, and other deliverables will be governed by the applicable written agreement.

Where a transfer of ownership is agreed, it will take effect according to the agreement and applicable law.

Third-party software, fonts, stock images, plugins, templates, and other licensed resources remain subject to their respective licence conditions.

Clients are responsible for ensuring they have the necessary rights or permissions for materials supplied to WebMakeSite.

Neither party may use the other party's intellectual property beyond the rights granted under the applicable agreement or law.

13

Confidentiality and Account Security

WebMakeSite and its clients should take reasonable steps to protect confidential business information and prevent unauthorised access to accounts and systems.

Clients should provide account access through secure, authorised methods.

Passwords and other sensitive credentials should not be shared unnecessarily.

Information may be shared with authorised personnel or service providers when reasonably necessary to deliver the agreed services, subject to applicable confidentiality and data protection requirements.

Any separate Non-Disclosure Agreement (NDA) will apply according to its terms.

14

Refund and Cancellation

Refunds and cancellations will be governed by the applicable Refund Policy, Cancellation Policy, quotation, and service agreement, subject to applicable law.

30-Day Money-Back Guarantee: WebMakeSite advertises a 30-Day Money-Back Guarantee. The precise services covered, eligibility conditions, commencement of the 30-day period, request procedure, and refund calculation must be clearly specified in the separate Refund Policy.

Clients should submit refund or cancellation requests through the official business communication channels.

Requests will be reviewed according to the applicable policy, the work completed, the services purchased, the relevant agreement, and applicable law.

Nothing in these Terms & Conditions removes a valid contractual guarantee or a legal right that cannot lawfully be excluded.

15

Renewal Policy

Renewals may apply to:

  • Domain names.
  • Website hosting and server services.
  • Business email services.
  • Website maintenance packages.
  • Software subscriptions.
  • SEO packages.
  • Social media marketing packages.
  • Other recurring services.

The renewal duration, charges, and included services will be specified in the applicable quotation or agreement.

Where WebMakeSite manages a renewal, relevant charges and renewal requirements should be communicated in advance where reasonably practicable.

Clients should ensure that renewal instructions and payments are completed before the applicable expiry dates.

Late renewal may result in service interruption or expiry, depending on the relevant provider's rules.

Renewal does not automatically include website redesign, new features, additional pages, or new marketing deliverables unless expressly agreed.

16

Service Suspension and Termination

WebMakeSite may suspend or terminate services where permitted by the applicable agreement and law.

Circumstances may include:

  • Material contractual breaches.
  • Unlawful use of services.
  • Serious account security risks.
  • Unresolved overdue payments.
  • Repeated misuse of services.
  • Circumstances that make continued service unlawful or impracticable.

Where required, appropriate notice and an opportunity to resolve the issue will be provided.

Clients may request cancellation according to the applicable Cancellation Policy and service agreement.

Outstanding payments, eligible refunds, account access, and the transfer of deliverables will be handled according to the agreement and applicable law.

17

Third-Party Services and Website Availability

WebMakeSite may rely on third-party providers for hosting, domains, plugins, analytics, advertising, payment processing, communication, and other services.

Although reasonable efforts will be made to provide reliable services, uninterrupted availability cannot be guaranteed.

Third-party outages, maintenance, policy changes, technical failures, or account restrictions may affect service availability.

WebMakeSite will address issues within its reasonable control according to the agreed scope of support.

18

Limitation of Liability

To the extent permitted by applicable law, WebMakeSite will not be responsible for losses arising from circumstances outside its reasonable control, including independent third-party outages, platform policy changes, or inaccurate information supplied by clients.

Any limitation of liability must be interpreted consistently with applicable law and the relevant agreement.

Nothing in these Terms & Conditions excludes liability where such exclusion is prohibited by law or removes mandatory consumer rights.

19

Privacy and Data Protection

Personal information will be handled according to the WebMakeSite Privacy Policy and applicable data protection laws.

Information may be used as reasonably necessary to:

  • Respond to enquiries.
  • Prepare quotations and proposals.
  • Deliver contracted services.
  • Process payments.
  • Maintain business and billing records.
  • Provide customer support.
  • Protect accounts and systems.
  • Fulfil applicable legal obligations.

Further details regarding the collection, use, sharing, retention, and protection of personal information will be provided in the Privacy Policy.

20

Changes to Terms & Conditions

WebMakeSite may update these Terms & Conditions to reflect changes in its services, business practices, or applicable legal requirements.

Updated terms will be published on the website where appropriate and will apply as permitted by law.

Changes will not unlawfully override existing contractual rights or obligations.

Clients should review the applicable terms when purchasing services or entering into a new agreement.

21

Governing Law and Dispute Resolution

These Terms & Conditions are governed by applicable laws of India.

Any dispute will be handled by the competent courts or other legally authorised forums, subject to applicable law.

Clients are encouraged to contact WebMakeSite first to seek an appropriate resolution.

Nothing in this section restricts any mandatory legal remedy available to a client.

22

Contact Information

For enquiries regarding these Terms & Conditions, services, payments, or complaints, please contact WebMakeSite through its official communication channels.

  • Business Name: WebMakeSite
  • Website: https://webmakesite.com/
  • Official Email: contact@webmakesite.com
  • Contact Number: +91 8851938956
  • Business Address: Plot No 15, Third Floor, Block- B Gali No 1, Hanuman Mandir Rd, Opp. Metro Pillar No 725, Gulab Bagh, Delhi, 110059

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