Professional Website Maintenance and Support for Every Business
At WebMakeSite, we provide professional website maintenance services to help businesses keep their websites updated, secure, functional and running smoothly. Our website maintenance solutions are designed for businesses that want to maintain their online presence, improve website performance, resolve technical issues and ensure a better user experience.
We maintain both websites developed by our own team and existing websites developed by other companies, agencies or independent developers. If your website is already live and requires regular updates, technical support, bug fixing, security checks or performance improvements, our team can assess your requirements and provide a suitable maintenance plan.
We work with different types of websites, including business websites, dynamic websites, e-commerce websites, corporate websites, service-based websites and other custom-developed websites.
What Is Website Maintenance?
Website maintenance is the ongoing process of monitoring, updating, checking and improving a website to help it remain secure, functional and up to date.
Regular website maintenance helps businesses identify technical issues, maintain website content, improve loading performance, check website forms, manage software updates and reduce the risk of unexpected website problems.
At WebMakeSite, our maintenance services are planned according to the website’s technology, functionality, size, complexity and specific business requirements.
1. Website Updates and Content Management
We help keep your website content updated according to your business requirements.
- Updating website text, headings, descriptions and page content
- Updating business information, contact details, email addresses and phone numbers
- Replacing or updating images, banners and other website media
- Updating product and service information, where applicable
- Updating website links, buttons and calls to action
- Making agreed changes to existing website pages and sections
- Updating announcements, offers and business-related information
- Checking for outdated content and broken links
Content updates are performed according to the agreed maintenance scope and the website’s technical capabilities.
2. Website Bug Fixing and Technical Support
Our team can investigate and resolve supported website errors and technical issues.
- Identifying and fixing website functionality issues
- Troubleshooting broken pages and navigation problems
- Fixing layout and display issues
- Resolving supported HTML, CSS, JavaScript, PHP and framework-related issues
- Checking website forms and interactive elements
- Troubleshooting database connection and website errors
- Investigating issues that occur after supported updates
- Providing technical assistance for existing website functionality
The availability of specific fixes depends on the website’s code quality, technology, third-party integrations and the scope of the maintenance agreement. Major redevelopment or new feature development may require a separate quotation.
3. Website Security Maintenance
Website security is an important part of maintaining a reliable online presence. Depending on the website platform and agreed service scope, our maintenance services may include:
- Checking for common website security issues
- Updating supported CMS platforms, plugins, themes and frameworks
- Reviewing outdated software components
- Checking SSL certificate status and HTTPS functionality
- Identifying suspicious website behaviour where monitoring tools are available
- Reviewing basic website security settings
- Assisting with security-related troubleshooting
- Helping restore website functionality after eligible technical incidents
Security maintenance helps reduce risk but cannot guarantee complete protection against hacking, malware, data loss or all cyberattacks. Malware removal, major security incidents and advanced security audits may require separate services.
4. Website Performance and Speed Optimization
We help maintain website performance to support a smoother browsing experience.
- Checking website loading speed and responsiveness
- Identifying unnecessarily large images and media files
- Reviewing supported image compression and optimization opportunities
- Checking browser caching and compression settings where supported
- Identifying unnecessary scripts or resource-loading issues
- Reviewing database performance where applicable
- Identifying potential performance bottlenecks
- Checking website performance across supported devices and browsers
Advanced optimization, hosting upgrades, CDN services and major architectural changes may be quoted separately.
5. Website Backup and Recovery Support
Backups can help businesses recover website data if something goes wrong.
- Checking available website backup arrangements
- Taking scheduled backups where included in the maintenance plan
- Backing up website files and databases where supported
- Checking backup availability and basic backup integrity
- Assisting with restoration from available backups
- Supporting recovery from eligible website errors or failed updates
Backup frequency, storage location, retention period and restoration coverage will depend on the selected plan. Backups are not considered complete until the relevant files and databases have been successfully stored and verified.
6. Website Functionality and Form Testing
We check key website functions to help ensure that visitors can use your website properly.
- Testing contact forms and enquiry forms
- Checking buttons, navigation menus and internal links
- Checking important website pages
- Testing supported login and registration functions
- Checking website search functionality where available
- Testing existing integrations and interactive features
- Identifying errors in user-facing website workflows
7. E-Commerce Website Maintenance
WebMakeSite provides maintenance support for existing e-commerce websites according to their technology, complexity and selected maintenance plan. Services may include:
- Updating product names, descriptions and images
- Updating product prices and SKU information
- Checking product categories and product pages
- Testing add-to-cart functionality
- Checking checkout and order-related workflows
- Testing payment gateway integration and troubleshooting supported issues
- Checking shipping and delivery settings where accessible
- Reviewing coupon codes, discounts and promotional features
- Checking customer account and login functionality
- Testing order enquiry notifications and transactional emails where supported
- Troubleshooting existing inventory and stock-display features
- Checking mobile shopping usability
- Reviewing website performance and security updates
Payment gateway provider fees, third-party subscription costs, major checkout changes, new integrations and substantial e-commerce feature development are not automatically included.
8. Dynamic Website Maintenance
We maintain dynamic websites that use databases, admin panels and interactive features to manage business information. Our maintenance services may include:
- Checking admin panel functionality
- Troubleshooting login and access issues
- Updating existing database-driven content
- Checking product, service, category and other content modules
- Troubleshooting existing data submission and retrieval functions
- Checking dynamic pages and website navigation
- Maintaining existing database connections
- Updating supported website components and dependencies
- Investigating errors in existing dynamic functionality
- Testing admin panel changes and website updates
Any new admin panel module, major database restructuring or custom functionality will be assessed separately.
9. Mobile Responsiveness and Browser Compatibility
Your website should remain usable across different screen sizes and commonly used browsers. Our maintenance work may include:
- Checking website layouts on mobile phones, tablets and desktops
- Identifying responsive design issues
- Checking text readability and image display
- Testing navigation menus and buttons on smaller screens
- Investigating layout differences across supported browsers
- Checking existing website elements after updates
- Fixing supported responsive layout issues
Complete redesigns or significant UI/UX improvements are treated as separate development work.
10. Domain, Hosting, SSL and Email-Related Support
Depending on the hosting environment and access provided by the client, we can assist with:
- Checking domain and DNS-related website issues
- Troubleshooting hosting-related website errors
- Checking SSL certificate configuration and HTTPS issues
- Investigating website downtime and server errors
- Reviewing website storage and resource usage where access permits
- Troubleshooting existing business email configuration related to the website
- Coordinating with hosting or domain providers when necessary
- Assisting with supported website migration or restoration tasks
Domain registration, hosting plans, premium SSL certificates, business email subscriptions, server charges and third-party provider fees are separate unless expressly included in the quotation.
11. SEO Technical Maintenance
Website maintenance can support your ongoing search engine visibility by helping keep important technical website elements in good condition. Our technical maintenance services may include:
- Checking page titles and meta descriptions
- Checking heading structure and page URLs
- Identifying broken internal links
- Reviewing XML sitemap availability
- Checking robots.txt configuration where applicable
- Reviewing canonical tags and indexing-related technical issues
- Checking redirects and common crawl errors
- Reviewing image alt text where included in the agreed scope
- Checking website accessibility to search engine crawlers
- Identifying technical issues that may affect search visibility
Website maintenance does not guarantee Google rankings, search engine indexing, AI search citations or placement in AI-generated answers. Comprehensive SEO campaigns, content marketing, backlink building and ongoing SEO strategy can be provided separately where available.
12. Analytics and Website Tracking Checks
Where analytics tools and the required account access are available, we can help check existing website tracking configurations.
- Checking whether existing analytics tags are functioning
- Reviewing Google Analytics integration where configured
- Checking Google Search Console verification and basic technical status
- Troubleshooting supported tracking code issues
- Checking existing conversion tracking implementations
- Reviewing whether important website pages are accessible to tracking tools
New analytics implementations, advanced reporting, conversion optimization and paid advertising management are separate unless included in the selected service.
Maintenance for Websites Developed by Other Companies
WebMakeSite does not limit website maintenance to websites developed by our own team. If your website was created by another developer, agency or service provider, we can review the existing website and assess whether we can maintain it.
Our team may evaluate:
- The website’s programming language and framework
- The existing source code and database structure
- The CMS, plugins, themes and installed components
- Hosting access and server configuration
- Admin panel access and existing functionality
- Current technical issues and maintenance requirements
After reviewing the website, we provide a maintenance quotation based on its technical requirements and complexity.
The client must provide the necessary authorized access to the website, hosting, database or other systems where required. If the website has unsupported technology, inaccessible source code, serious security issues or major structural problems, additional work or redevelopment may be required before regular maintenance can begin.
Our Working Schedule
- Working Days: Monday to Friday
- Working Hours: 10:00 AM to 6:00 PM
Our team works on website maintenance tasks during the above working hours. The time required to complete a task depends on its complexity, priority, access availability and the agreed service scope.
Weekend and public holiday support is not included by default. Emergency support or extended working hours may be discussed separately.
One-Year Website Maintenance Contract
At WebMakeSite, our standard website maintenance arrangement is based on a one-year maintenance contract. The maintenance agreement covers a period of 12 months, subject to the terms, payment conditions and service scope mentioned in the quotation.
The process generally includes:
- Requirement Discussion: We understand your website type, business requirements and maintenance expectations.
- Website Assessment: We review the existing website, technical setup and required maintenance work.
- Quotation and Scope: We provide a quotation based on the website type, complexity and agreed services.
- Contract Confirmation: Once the quotation is approved and the required payment is completed, the annual maintenance agreement is confirmed.
- Access and Initial Checks: We collect the necessary authorized access and assess the website’s current condition.
- Maintenance Work: Our team performs the agreed maintenance tasks during working hours.
- Ongoing Support: We provide maintenance support according to the agreed annual plan and its terms.
Renewal for the following year can be discussed before the existing contract expires.
Website Maintenance Charges
WebMakeSite determines website maintenance charges according to the website’s type, size, technology, functionality and maintenance requirements. We do not apply one fixed price to every website because a simple business website may require different maintenance work from a database-driven dynamic website or a complex e-commerce platform.
Our maintenance quotations are generally based on the following categories:
- Business and Static Websites: pricing depends on the number of pages, content update requirements, technical setup and support scope
- Dynamic Websites: pricing depends on the admin panel, database structure, custom modules, integrations and existing functionality
- E-Commerce Websites: pricing depends on the number of products, product management features, cart and checkout functionality, payment integrations, inventory features and overall system complexity
- Custom Web Applications and Advanced Websites: assessed individually based on architecture, integrations, technical dependencies and support requirements
All maintenance charges are quoted for a one-year contract unless the quotation specifically states otherwise. The final amount is shared after reviewing the website and confirming the scope of services.
Additional development, major feature upgrades, premium software licences, hosting expenses, third-party subscriptions and work outside the agreed maintenance scope may incur additional charges.
Why Choose WebMakeSite for Website Maintenance?
- Any provider’s website: maintenance for websites developed by WebMakeSite and other providers
- All website types: support for business, dynamic and e-commerce websites
- Updates and content: website updates and content management
- Technical support: troubleshooting and bug fixing
- Security: security and software update assistance
- Performance: performance and responsive layout checks
- Actual requirements: support based on your website’s real needs
- Transparent quotations: pricing based on website complexity
- Defined contract: a 12-month maintenance contract
- Dedicated schedule: Monday to Friday, 10:00 AM to 6:00 PM
Our objective is to help businesses maintain a reliable website, reduce avoidable technical problems, keep essential information up to date and support their ongoing digital operations.
Industries We Serve
We can assess website maintenance requirements across a wide range of industries, including:
- Manufacturing and Industrial Businesses
- E-Commerce and Online Retail
- Healthcare and Medical Services
- Hospitals and Clinics
- Schools, Colleges and Educational Institutions
- Real Estate and Property Management
- Construction and Infrastructure
- Travel and Tourism
- Hotels and Hospitality
- Restaurants and Food Businesses
- Professional Services and Consultancies
- IT Companies and Technology Businesses
- Logistics and Transportation
- Finance and Business Services
- Distributors, Wholesalers and Retailers
The availability of maintenance services for each website depends on its technology, functionality and required level of support.
